Our Values
At Mackle Petfoods, we are dedicated to producing premium-quality food for cats and dogs, with a strong focus on nutrition, taste, and consistency.
Company Values
To achieve ever increasing growth and strength for the company and staff, through a close understanding of pets, and by sustainably providing for the real needs of the pet owners.
- Caring
- Quality
- Sustainability
- Innovation
- Integrity
About our Values
Caring
To look after and provide for the needs of our people, pets, partners and planet.
Quality
Our aim is to achieve the highest of standards regarding people (staff), raw materials, end products, communication - internal & external (customers from individuals to corporations) and staff training.
Sustainability
As a family business, protecting our legacy for generations to come is at our core. We are committed to embedding sustainability into our decision making to minimise the impacts of operations, products and value chain, safeguarding the needs of the present as well as future generations.
Innovation
Mackle Petfoods recognise that innovation is crucial to the continuing success of our organisation. Key areas of focus are on: Products, NPD, Technology for Process Development, Sustainability and IT.
Integrity
Our aim is to produce products that are of the nature and quality expected, by providing a proactive working environment. This involves building open, honest relationships and taking the time to listen to everyone from suppliers to customers, to our valued staff.
Naturally Nutritious, Deliciously Enjoyed
We specialise in producing high-quality wet cat and dog food in cans, plastic trays, and pouches. Our recipes are Made with locally sourced where possible, fully traceable meats. Free from artificial colours, flavours, and soya.
Developed with our in-house nutritionist and NPD team to ensure optimal nutrition.
With a focus on taste, texture, and aroma, our foods offer a healthy balance of protein, natural oils, and essential nutrients to support pet wellbeing.
Palatability
Taste Pets Love, Nutrition Owners Trust. Palatability is a key priority in our product development — especially for selective eaters like cats. We focus on:
- Appealing smell, taste, and texture.
- Using natural, meaty ingredients.
- Avoiding artificial additives.
The result? A naturally appetising meal that pets enjoy and that pet parents feel confident serving.
Quality Management
Built on Safety and Precision (ask Paula to scope this out a bit but not making it to technical)
We operate under a robust Quality Management System, which is based on a HACCP Food Safety Plan.
Key practices include:
- Monitoring every stage from raw intake to packaging.
- A positive release system — no product leaves until all checks are passed.
Sensory Analysis & Temperature Testing
Freshness You Can See, Smell, and Trust
Before production, all meat is:
- Locally sourced and fully traceable.
- Subjected to sensory analysis and temperature testing.
- Logged into our computerised traceability system.
This ensures only the highest-quality ingredients make it into our recipes.
Pre-Kitting Ingredients
Precision in Every Batch
Before production:
Ingredients are pre-kitted with batch numbers and quantities recorded.
X-ray analysers and manual weight checks ensure accuracy.
Seal and seam checks, temperature verification, and incubation testing ensure product safety and stability.
Daily organoleptic and pH testing maintains our high standards.