Reporting to:                 Dispatch Manager / Supervisor

Job Purpose:                 To play a key role in a fast-paced warehouse operation, ensuring accurate and efficient order fulfilment across both retail and e-commerce channels. The role involves picking and processing orders using handheld devices and Excel-based systems, carrying out quality checks, and completing compliance documentation.  The successful candidate will contribute to a culture of continuous improvement, adopting a lean mindset and proactively identifying opportunities to improve processes, accuracy, and efficiency. This is a hands-on, physically demanding role requiring high energy, attention to detail, and a commitment to maintaining best-in-class warehouse standards.

Main Responsibilities:

The successful candidate should fulfil the following criteria:

• Pick, pack, and process orders accurately using handheld scanning devices and warehouse systems (including Excel-based tools)
• Handle a wide range of order types, from full pallet movements to single-case e-commerce picking
• Load and unload trailers safely and efficiently using MHE (PPT, Counterbalance, Aisle Master)
• Conduct quality checks prior to dispatch to ensure product standards and customer requirements are met
• Complete all compliance and dispatch documentation accurately and on time
• Maintain accurate stock control through regular checks, stock movements, and system updates
• Support stock management activities including cycle counting and discrepancy investigation
• Ensure high standards of housekeeping and cleanliness across all warehouse areas at all times
• Work collaboratively with colleagues and supervisors to meet daily operational targets
• Identify and contribute to continuous improvement (lean) initiatives within the warehouse
• Adhere to all health & safety procedures and promote a safe working environment